Cleveland's Classic Company at the Hanna Theatre

Tickets: 216 241 6000

Subscriptions: 216 241 6064

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Privacy Policy

At Great Lakes Theater, we respect your right to privacy and your requirements to control personal information. "Personal information" includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. Great Lakes Theater does not sell or rent any personal information. The intent of this Privacy Statement is to inform users of our internet sites, including,, on how the site collects, stores and uses personal information submitted via the site.

Collection of Information

No software or hardware techniques are employed to capture a visitor's e-mail address without their knowledge. Certain applications on the Great Lakes Theater website may require users to register or to provide personal information in order to make a commercial transaction, to enter a contest, or to subscribe to a newsletter. Such personal information may be shared with third party regional arts and cultural organizations to provide a service to you as well as to assist these organizations in fulfilling their mission. To better enable us to service our patrons, the website may be used as a survey tool to request demographic information. Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If we request demographic information, we will not share your personal information as an individual with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.

Wi-Fi Network

When you sign-up or use any of our products or services we may use aggregate information about where and when you browse on the Web, where your wireless device is located, and how you use our network, or other information as described in this Policy. We do this in order to provide you with better service and to enrich your user experience.

Mailing Lists

If you provide your e-mail address, Great Lakes Theater may contact you periodically with special offers, updated information and new services. Any e-mails sent to you by Great Lakes Theater offer you the option to be removed from the e-mail mailing list.

Selected applications on our website allow visitors to subscribe to our print and e-mail newsletter by providing their names and addresses to Great Lakes Theater. If you provide Great Lakes Theater with your e-mail, mailing address or telephone number, Great Lakes Theater, in addition to providing you with the Great Lakes Theater newsletter, may also use this information to alert you to updated information and new services. If you wish to be removed from these mailing lists, you may unsubscribe at any time or do so by contacting Great Lakes Theater directly. (See the 'Contact Us' section below). We will not contact you, whether by e-mail, phone, or physical mail unless you previously authorized us to do so.

Information to Third Parties

Great Lakes Theater may occasionally present a special contest or promotion on its website that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), or use that information to add you to our mailing or other contact lists, we will provide a statement to that effect.

Security Used

Great Lakes Theater stores all user information in secure databases protected via a variety of access controls. Access controls include: password protection, electronic firewalls and data encryption. SSL encryption is used to protect all personal and financial information, and credit card information is not stored on a Web-enabled server. This data is accessed only for purposes specified in this privacy policy.

Financial Information

Great Lakes Theater will protect any personal financial information that you share with us. If you make a purchase online, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web Server. We will retain order information for our records, but financial information is never shared with third parties.


Our site includes links to other websites whose privacy policies we don't control. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. Great Lakes Theater is not responsible for the privacy practices or the content of such websites.


Certain applications in the Great Lakes Theater website invoke a standard feature found in browser software, called a "cookie." We use cookies only to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We do not use cookies to track user sessions, and we do not use or share information transferred through cookies with third parties for marketing or other purposes.


We do not solicit personal information from children. Content on our website which is specifically geared toward children will not request any personal or contact information.

Contact Us/ How to Update Your Personal Information

You can maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communication from Great Lakes Theater, our partners, or selected third parties, visit our contact page or contact us by postal mail at:

Great Lakes Theater
1501 Euclid Avenue, Suite 300
Cleveland, Ohio 44115

Please include your old and new contact information so that we can make the appropriate corrections. Great Lakes Theater would like to receive your comments and any questions about this policy. Please address comments or questions regarding Great Lakes Theater privacy practices to the addresses listed above. Great Lakes Theater may occasionally update this policy. Notice of revisions will be posted here.

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