Sensory-Friendly "Carol"

Join us December 1 for this special performance.

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Tickets (216) 241-6000
Subscriptions (216) 453-4458
Groups (216) 453-1066

Hanna Theatre


Playhouse Square
2067 E. 14th St.
Cleveland, OH 44115

Mimi Ohio Theatre


Playhouse Square
1511 Euclid Ave.
Cleveland, OH 44115

Great Lakes Theatre Offices


1501 Euclid Ave.
Suite 300
Cleveland, OH 44115
(216) 241-5490

Tickets (216) 241-6000  •  Subscriptions (216) 453-4458 

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Hometown Heroes Celebration

For the first time, Great Lakes Theater is proud to honor first responders, healthcare workers, military members and veterans with special Hometown Heroes performances of A Christmas Carol. We look forward to welcoming you and your family for this holiday tradition!

  • Military service Members & Veterans Night | Saturday, November 28, 2026 at 7:30 PM (reservations must be made by 11/25/2026 at noon)
  • First Responders Night | Thursday, December 3, 2026 at 7:30 PM (reservations must be made by 12/1/2026 at noon)
  • Healthcare Workers Night | Friday, December 4, 2026 at 7:30 PM (reservations must be made by 12/2/2026 at noon)

WHO IS ELIGIBLE?

This special offer is exclusively available to active first responders, healthcare workers, current military service members and military veterans.

The person making the reservation must be a member of one of these eligible groups and provide documentation verifying their eligibility. You may reserve tickets for family members and guests (with a limit of four adult tickets per customer), even if they do not qualify for the offer themselves.

TICKET DELIVERY

Tickets will be delivered digitally unless you request paper tickets. If you prefer paper tickets, your tickets will be held at Will Call at the main Playhouse Square Box Office for pickup on the evening of your performance.

PAYMENT INFORMATION

Once your eligibility has been verified and your order has been entered into our ticketing system, a Great Lakes Theater representative will contact you by phone to obtain your payment information and complete your purchase. Please do not include credit card or other payment information in the reservation form.

Response will be within 1 business day, all reservations made on a weekend will be responded to the following Monday. 

SEATING & ACCESSIBILITY

If you have a preferred seating location, please indicate it on the form. Seating requests are subject to availability.

Please also identify any mobility concerns or accessibility needs for anyone in your party so we can help arrange appropriate seating, including accessible seating when needed, or ensure your party is seated outside the balcony as our historical theaters do not have elevators.

Hometown Heroes Celebration Reservation Form

Complete the Hometown Heroes Celebration reservation form below and upload your eligibility documentation. Great Lakes Theater staff will review your submission and create your ticket order for you.

If you are including Youth Tickets in your order, please note your order will be at Will Call for pickup pending youth age verification.*

Submit

*ACCEPTED FORMS OF IDENTIFICATION

As part of the reservation form below, please upload a photo or scan of one of the following documents with your reservation form. Documentation must clearly show your name and affiliation with an eligible group.

First Responders

  • Current department or agency identification card or badge
  • Current employer ID identifying your role as a first responder
  • Official letter from your department or agency confirming current employment

Healthcare Workers

  • Current hospital, healthcare facility or medical practice employee badge/ID
  • Current employer ID identifying your healthcare role
  • Official letter from your healthcare employer confirming current employment

Military Members & Veterans

  • Current military ID or Common Access Card (CAC)
  • VA Veteran Health Identification Card (VHIC)
  • VA Veteran ID Card (VIC)
  • State-issued driver's license or identification card displaying a veteran designation
  • Official military documentation verifying service or veteran status


Please ensure your documentation is legible. You may redact sensitive information, including your date of birth, address and identification numbers, as long as your name and eligible affiliation remain visible. Please never submit documents displaying your Social Security number.

Don't have one of these forms of identification? If you can verify your eligibility another way, please email Amy Essick and we'll be happy to work with you to find an alternative.

Your documentation will be used solely to verify eligibility for the Hometown Heroes offer and will be handled securely. Please provide only the information needed to confirm your eligibility.

YOUTH/PATRONS UNDER 25 TICKET INFO

Please note the Youth/Patrons under 25 price is for patrons age 25 or younger. Please bring ID to Will Call; for young children without ID, a parent or guardian may confirm their age at pickup. If this ticket type was purchased by mistake, call us before the performance and we’ll adjust your tickets and any price difference. Should your ID indicate you are over 25 at the time of pick up, the remaining balance for a standard ticket will need to be paid before tickets can be released.

GLT Teacher Workshop Series!

Bring Shakespeare to life in your classroom! Join the Great Lakes Theater Teacher Workshop Series for dynamic, hands-on training that builds confidence, inspires students and meets curriculum goals. Explore fresh, performance-based teaching strategies!

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Join the Great Lakes Theater family for our 65th Anniversary Season as a subscriber. Enjoy great entertainment in the region's most extraordinary theater.

Sensory-Friendly "A Christmas Carol"

A very special event for children/adults on the autism spectrum and their families, as well as patrons who need a friendly audience environment. December 1, 2026

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