Visitor Health & Safety

COVID-19 updates & Info


Tickets (216) 241-6000
Subscriptions (216) 640-8869
Groups (216) 453-4457

Hanna Theatre

Playhouse Square
2067 E. 14th St.
Cleveland, OH 44115

Mimi Ohio Theatre

Playhouse Square
1511 Euclid Ave.
Cleveland, OH 44115

Great Lakes Theatre Offices

1501 Euclid Ave.
Suite 300
Cleveland, OH 44115
(216) 241-5490

Tickets (216) 241-6000  •  Subscriptions (216) 640-8869 

The Hanna experience

Our intimate Hanna Theatre home features 7 seating options where you are never more than 13 rows from the stage!

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A Message from Charles Fee, Producing Artistic Director & Bob Taylor, Executive Director...

We are saddened to share the extremely difficult news that we must cancel the first two productions of Great Lakes Theater’s 2020-21 season, Jane Austen’s Emma and Shakespeare’s Henry VAfter much deliberation, we have determined that it is too early in this pandemic for the safe rehearsal and performance of such large-cast shows. Despite our concerted efforts, sometimes the show cannot go on, especially when the health and safety of our patrons, artists, and staff is our top priority.

We are committed to your satisfaction as a valued patron of Great Lakes Theater. We thank you in advance for your patience as we navigate the complexities of this situation and strive to provide customer service of the highest quality.

The following options are available to resolve your existing tickets to our cancelled 2020 fall productions:

Donate the value of your ticket(s) back to Great Lakes Theater. We are especially grateful for such vital support. Your donation will go a long way toward ensuring our future during this challenging time. An acknowledgement letter that formally recognizes your tax-deductible donation will be mailed to you soon. Additionally, we look forward to celebrating your generosity by including your name in future donor recognition lists on our website and within our playbill publications.

Donate your tickets online

or call: (216) 640-8869

Exchange the value of your tickets into an "exchange credit" valid for exchanges into the evolving programming of our current season or future ticket purchase redemptions into any Great Lakes Theater production through the end of our 2021-22 season. This exchange credit will be added to your account for use at your convenience.

Request an Exchange Credit online

or call: (216) 640-8869

Request a refund of your ticket purchase(s). We fully understand.

Request a ticket refund online

or call: (216) 640-8869

Regarding the remaining productions in our 2020-21 season: We are working closely with our partners at Playhouse Square, the unions that represent our artists, and state/local government health officials to explore how we can safely present A Christmas Carol. We are also exploring myriad programming options regarding how we might produce in the winter/spring of 2021. We will keep you apprised of developments and share definitive updates as our path forward becomes clearer.

On behalf of all of us at Great Lakes Theater, we thank you for your understanding, loyalty, and continued extraordinary support as we navigate this journey - and endure this extended “intermission” - together. We look forward to gathering with you in the Hanna Theatre when the time is right and safe.

In the meantime, as a lodestar to guide us as we navigate through these challenges, we share a quote from William Shakespeare.

“Have patience and endure.”
Much Ado About Nothing, Act IV, Scene i 

Stay safe! We wish you well.

-Your friends at Great Lakes Theater

COVID-19 Cancellation Information

Find out the latest information on cancelled performances and ticket resolution options here.

Ghost Light Cabaret!

Join us for our first virtual cabaret! See your favorite Great Lakes Theater artists sing Broadway showstoppers from the comfort of your own home!

A Statement from Great Lakes Theater

We stand in support of artists, educators, audiences, and community members of color and in solidarity with those who are committed to eradicating racism, hatred and bigotry in all of its forms....

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