Visitor Health & Safety

COVID-19 Cancellation Updates & Info


Tickets (216) 241-6000
Subscriptions (216) 640-8869
Groups (216) 453-4457

Hanna Theatre

Playhouse Square
2067 E. 14th St.
Cleveland, OH 44115

Mimi Ohio Theatre

Playhouse Square
1511 Euclid Ave.
Cleveland, OH 44115

Great Lakes Theatre Offices

1501 Euclid Ave.
Suite 300
Cleveland, OH 44115
(216) 241-5490

Tickets (216) 241-6000  •  Subscriptions (216) 640-8869 


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  • COVID-19 Ticket Exchange Credit

"A Christmas Carol" Cancellation – Ticket Exchange Credit

We are committed to your satisfaction as a valued ticketholder and are incredibly grateful to you for your decision to exchange your existing ticket(s) into an exchange credit valid for exchanges into the evolving programming of our current season or future ticket purchase redemptions into any Great Lakes Theater production through end of our 2021-2022 Season. Your decision makes a tremendous difference to our company during this challenging time. To facilitate the process efficiently, we ask that you please complete and submit the form below.

On behalf of all of us at Great Lakes Theater, we thank you for your understanding, loyalty, and continued extraordinary support as we navigate this journey - and endure this extended “intermission” - together. We look forward to resuming programming and gathering with you in the Hanna Theatre when the time is right and safe – according to guidance from state and local government health officials.

COVID-19 Ticket Exchange Credit Form - "A Christmas Carol"



A seven-week series highlighting everything you love about Great Lakes Theater!

COVID-19 Cancellation Updates & Information

Find out the latest information on cancelled performances and ticket resolution options here.

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