We currently have the following openings:
The Donor Relations Associate at Great Lakes Theater is an emerging arts administration development professional who supports the range of fundraising and organizational activities performed by Great Lakes Theater’s Development Office. Reporting to the Director of Development, the Donor Relations Associate is an integral member of the company's highly-collaborative administrative team.
DUTIES & RESPONSIBILITIES
1. Gift Processing, Donor Records and Database Management
-Manages all donor data entry procedures for GLT’s Raiser's Edge database system.
-Maintains accurate donor records in Raiser's Edge database and synchronizes updates with other in-house databases (i.e. Finance & Accounting, Marketing).
-Promptly receives, processes and acknowledges all contributed income using industry best practices.
-Initiates/prepares monthly membership renewals and pledge reminder mailings.
-Assists Director of Development with mailings, including list generation and mailing compilation.
-Serves as the primary resource person for Great Lakes Theater’s Raisers’ Edge database including overseeing upgrades, licensing and training subscriptions.
-Generates analytics for contributed income reports and dashboards.
2. Donor Relations and Event Coordination
-Serves as the frontline, first-stop resource for donor and patron questions and issues, and for Development Office event programs and events.
-Assists with ticket sales and exchanges for trustees and donors, working closely with Playhouse Square ticket sales and Great Lakes Theater’s Marketing Department.
-Ensures that donor benefits are fulfilled in a timely fashion for all Development Office programs.
-Assists with maintaining accurate donor recognition listings in the Playbill, Hanna Lobby and Hanna Theatre listings, Education department publications, and others.
-Helps develop, coordinate, and staff Development Office and other organization events including opening night parties, patron and corporate functions, and annual fundraising events.
3. Administrative Support
-Maintains the Development Office calendar with key project and event deadlines.
-Provides administrative support to the Director of Development, Executive Director, and trustee Development Committee and volunteer event committee members, as needed.
-Coordinates and supervises office volunteers and interns to implement organizational projects.
-Coordinates with external vendors to serve needs of department and organization functions, including (but not limited to) Playhouse Square personnel, other venue owners, caterers, mail houses, printers, suppliers, etc.
-Maintains an adequate inventory of stationery, brochures and other literature for projects and mailings.
-Bachelor’s degree in related field (business, nonprofit management, and/or arts)
-1-3 years minimum experience in an office environment, preferably a nonprofit marketing or development department
-Proficient in MS Office 2010 with a knowledge of Publisher or other desktop publishing software helpful
-Familiarity with database software, preferably Raisers’ Edge fundraising software
-Excellent communication skills (oral and written)
-Excellent interpersonal and problem-solving skills, with a customer-service orientation
-Highly organized, with strong attention to detail and accuracy
-Ability to thrive in a fast-paced, team environment
COMPENSATION & BENEFITS
Starting salary for this position is competitive. Great Lakes Theater offers a strong benefits package including healthcare insurance, disability insurance, parking, tickets to performances, and generous paid time off. The position is based at the Great Lakes Theater’s office located at 1501 Euclid Avenue #300, Cleveland, OH 44115; telephone (216) 241-5490.
Qualified candidates should apply by forwarding a cover letter, resume and additional writing sample to Don Bernardo, Director of Development via e-mail at email@example.com (listing “Donor Relations Associate Application” in the subject line) or by clicking on the "Apply Now" link below. Applications will be accepted until the position is filled. No telephone calls, please.